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Aaron Blunt – Warehouse Supervisor

Aaron's journey with The Mailshop started in July 2018 when he initially joined as a machine operator.

Mr Blunt’s skills for warehouse operations became evident, leading him to transition into the role of Warehouse Supervisor in November 2018.

Working with our Warehouse Manager, Aaron enjoys joint management of the day-to-day warehouse functions.

His responsibilities involve the smooth flow of stock to machines and ensuring the timely dispatch of completed work to carriers.

Aaron plays a crucial role in upholding the high standards that define The Mailshop.

Adam Daykin – Maintenance Engineer

Adam has been with us since November 2022. Joining us with over 13 years of experience in the manufacturing sector, Adam brings a wealth of know-how to his role.

Working closely with our Production Director, he plays an important role in maintaining the functionality of our machinery.

Adam ensures that essential maintenance and repairs are executed, ensuring the seamless operation of our equipment.

His dedication to upholding the high standards reflects his commitment to excellence.

Brian Lee – Data Supervisor

A member of The Mailshop family since 2010. Brian's journey within the company has been marked by his exceptional dedication.

Initially joining as a Production Operative, he has transitioned through different roles, including Production Operator and Shift Manager.

His path eventually led him to his current role within our Data/Lasering department—a position that perfectly aligns with his strengths and expertise.

As a key contributor, Brian ensures the seamless functioning of data and lasering operations.

From basic data sorting to intricate data cleansing, his meticulous approach ensures that each task is carried out with precision.

From Production Operative to Data Supervisor Brians commitment makes him an integral part of The Mailshop's family.

Carly Carr - Sales & Customer Relationships Manager

Carly embarked on her Mailshop journey in 2015 as an Account Manager before transitioning to our Sales team in 2018.

This has granted Carly a great perspective, allowing her to witness operations from both an internal standpoint and the customer's point of view.

With an appetite for challenges, Carly thrives on seeking out the most competitive prices and value in the industry, ensuring our customers receive the best possible solutions.

Beyond her role as a relationship manager, Carly dedicates time to understanding our customers and their businesses, allowing connections that enable us to provide the world-class service they deserve.

Carly's ability to navigate both operational intricacies and customer relationships make her an asset to The Mailshop.

Chris Wallace - General Manager

Mr Wallace’s direct mail journey started back in 2002.

Spanning many different departments including years of customer account management, data processing, and warehouse operations which has enabled him to gain great insight and knowledge of the industry.

Chris became of the family in 2004 when working for JS Direct Mail, and in 2006, he joined Tom in the inception of The Mailshop, an endeavour he's been dedicated to ever since.

Presently, Chris is our General Manger, drawing from his extensive knowledge and experience to guide the production team towards high quality and efficiency. His commitment to quality and people management are his core values that make him an invaluable asset to the team.

Chris Cowley - Sales Manager

The latest addition to The Mailshop sales team, arriving in August 2023 with a career spanning over 30 years in the direct mail arena.

Chris's journey is a testament to his unwavering dedication to the industry, having held diverse positions ranging from a Production operator to Production Director and Sales Director.

With such a multifaceted background, Chris has a wealth of knowledge that is not only impressive but also immensely valuable.

His in-depth understanding of the direct mail landscape, honed through various roles, positions him as a trusted source of insights for our team and customers alike.

We're excited to have Chris on board as an integral part of our sales team, adding another layer of expertise to our customer-centric approach.

Gareth Lacey - HR Manager

Gareth’s journey with the company in 2015 as an Account Manager.

However, in October 2018, Gareth's role underwent a change, leading him to become the HR Manager.

His diverse range of responsibilities involves various departments around the business.

From overseeing Health and Safety to managing ISO standards, HR functions, and marketing duties, Gareth's knowledge of The Mailshop is extensive.

You might find him conducting audits within production to enhance processes, addressing staff queries, or working diligently at his desk, creating Paperwrap templates for our customers or other marketing activities.

Glenn Read - Warehouse Manager

Glenn embarked on his journey with The Mailshop in 2011 as a Forklift Driver. With rapid progression within the company which saw him swiftly progress to the role of Warehouse Manager.

Working with his team of skilled forklift drivers, Glenn is instrumental in the seamless movement of materials to machines and ensuring the timely dispatch of completed work in alignment with schedules.

Beyond these critical responsibilities, he takes charge of overseeing all other essential warehouse operations.

Glenn's commitment to efficiency, his hands-on approach, and his ability to lead a team, highlight his invaluable role in maintaining the warehouse operations.

Jim McQuade - Production Director 

Introducing Jim, a seasoned veteran who embarked on his journey in the direct mail industry at the tender age of 16 back in 1983 before adopting The Mailshop at birth in 2006.

His early exposure to the sector began as a warehouse operative in a hand enclosing operation, marking the inception of his career.

With experience spanning decades, Jim's expertise and passion have paved the way for remarkable accomplishments.

In 2017, he ascended to the role of Director and Shareholder at The Mailshop, a testament to his outstanding contributions.

Jim's talent lies within his extensive understanding of production machinery and his knack for optimising the production facility's capabilities.

Having weathered over 30 years in the industry, he has witnessed its evolution firsthand and has the unique ability to tailor our production processes to seamlessly adapt to the ever-changing landscape of direct mail.

Jim's experience, adaptability, and leadership have been instrumental in shaping The Mailshop's success.

John Ellis - Managing Director 

John assumed the role of Managing Director at The Mailshop in 2021, marking the pinnacle of a remarkable journey through the print and direct mail landscape.

John's affinity for the industry began at the age of 16 when he embarked on his career as an apprentice compositor in the realm of print.

For over three decades, his journey has been intertwined with print and direct mail in various capacities.

John is renowned in the industry not just for his extensive knowledge but also for his vibrant and daring wardrobe choices, which reflect his lively personality.

His passion for the industry has been a driving force behind his dedication to staying abreast of the latest trends and technologies.

With a career that spans over 33 years, John's leadership is guided by unparalleled experience and a love for innovation.

As Managing Director, he brings strategic vision, industry expertise, and a flair for the unexpected to The Mailshop, embodying the spirit of excellence and forward thinking that defines our company.

Judd Askew - Lasering Supervisor 

Judd started with The Mailshop in August 2021 as a Production Operative.

In September 2022, Judd was promoted to the role of Lasering Supervisor.

In this capacity, he works closely with our Data Supervisor, overseeing the activities of our Data/Lasering department.

Together, they play a vital role in ensuring the smooth functioning of these pivotal areas within our operations.

Judd's progression from Production Operative to Lasering Supervisor showcase his dedication, making him an integral part of The Mailshop's ongoing success.

Karen Foster - Customer Account Manager

Karen has been part of the family since its inception in 2006.

With over 30 years of experience in the sector, she brings a wealth of expertise to the table.

Throughout her journey, Karen has seen numerous transformations within the industry, which has positioned her as a valuable source of support and guidance for her colleagues within the Customer Care team as well as for our customers.

Karen's extensive industry knowledge has equipped her with the tools to navigate change and offer insightful advice.

Her exceptional time management skills allow her to expertly handle her workload, ensuring that each of her customers receives the world-class care they rightfully deserve.

Karen's enduring commitment and her wealth of experience make her an integral part of The Mailshop.

Lisa Mullin - Customer Care Director 

Lisa has been a member of The Mailshop family since 2007, where she commenced her journey as an Office Admin Assistant, managing the day-to-day back-office administration.

In 2017, a significant milestone marked her career as she became Customer Care Director and shareholder.

Her expertise and dedication, particularly with complex projects demand her meticulous attention to detail. Lisa's influence isn't confined to her immediate role as she extends her knowledge and experience to her team.

Lisa takes charge of overseeing our postage offering. Working closely with our customers, she ensures their postage budgets provide the maximum value and saving.

Lisa's commitment and meticulous eye for detail, are all contributions that make her a driving force behind The Mailshop's continued success.

Michelle Cram - Finance Director 

Part of The Mailshop family since its birth in 2006.

Starting as the Finance Manager, she quickly became an integral part of the business.

In 2017, Michelle's journey reached a pivotal point as she assumed the role of Finance Director and Shareholder.

With a firm grasp on all things finance, she ensures that every aspect is handled with precision and process.

Michelle's dedication and diligence extend beyond the office; with her trusty calculator, a constant since 1990, speaks volumes about her commitment to accuracy.

Her strategic thinking and understanding of the industry contribute to delivering savings wherever possible. Michelle's dedication, sharp financial acumen, and ability to guide the company toward financial success make her an invaluable asset to the family.

Nigel Maybury - Chairman

Nigel’s journey began as a Non-Executive Director in 2019 before ascending to the role of Chairman and Shareholder in 2021.

Nigel's presence in the industry is far-reaching, largely due to his illustrious tenure as the Managing Director of Sunline Direct Mail.

His invaluable experience brings an unmatched depth of knowledge to our team.

As Chairman, Nigel orchestrates our board's direction, leveraging his years of business management acumen to support our Managing Director and the entire team of Directors.

Working closely with figures is second nature, a skill honed during his esteemed career as a banker prior to his entrance into the world of direct mail.

Nigel's exceptional leadership, combined with his industry prowess and banking background, make him an instrumental part of The Mailshop's continued growth and success.

Rachael Lacey - Customer Account Manager

Rachael joined the family in 2021.

Rachael has not only showcased her dedication to customer care but has also further honed her skills to become an exceptional asset to our team.

Rachael's portfolio boasts an array of customers, including some of our largest. With complete dedication, she takes customer care to new heights, placing the customer at the centre of her focus.

Rachael's ability to seamlessly handle a diverse range of customers, along with her genuine dedication to ensuring their needs are met, underscores her role.

She has already proven to be an invaluable team member, embodying the values that make The Mailshop a trusted name in the industry.

Steve Porter - Sales Manager

Steve is seasoned professional who became a member of The Mailshop family in 2014. With a track record spanning over 25 years, Steve brings a wealth of experience in sales and marketing to the table.

His journey has been marked by his exceptional knowledge in print, as well as door drop mailings, and a constant drive to explore and showcase all our innovative solutions.

Steve's industry knowledge is vast, enabling him to provide expert guidance across various domains. From charities seeking impactful campaigns to major international corporations aiming for strategic marketing excellence, Steve's versatile expertise serves a diverse customer base.

Steve's commitment to staying up to date with industry trends and his ability to tailor solutions to diverse customer requirements are testament to his role within The Mailshop making him a very valued member of the family.

Check out Steve on Linked in here.

Tiffany Fletcher - Production Administrator

Tiff joined the family in Jan 2023.

 With a robust background in administration, Tiffany seamlessly applies her expertise to her daily responsibilities.

Her role revolves around orchestrating the timely arrival of deliveries to our facility in alignment with project timelines, a task she executes flawlessly through our efficient just-in-time methodology.

In addition, Tiffany plays a pivotal role in job scheduling, ensuring the smooth flow of operations.

Her contributions extend beyond the operational realm as she manages essential back-office duties.

Acting as the friendly and knowledgeable voice on the other end of the line, Tiffany excels in customer and supplier interactions, exemplifying the values of professionalism and excellence that define The Mailshop.

Tom Carr Jnr - Commercial Director 

A force to be reckoned with in the world of direct mail who embarked on his journey back in 1996.

His journey commenced with a modest start, working at a small mailing house for his neighbour. That sparked of entrepreneurialism within him, leading Tom and his father to establish their own direct mail venture, JS Direct Mail, in 2004.

Tom's visionary mindset and relentless drive came to the forefront when he co-founded The Mailshop in 2006, subsequently assuming the role of Managing Director.

Under his leadership, The Mailshop evolved into the dynamic entity it is today.

A tech enthusiast, Tom's passion for innovation led him to spearhead the development and integration of our cutting-edge internal and customer-facing technologies, resulting in a smart and transparent mainframe that drives our operations.

In January 2022, Tom's role transitioned to that of Commercial Director, a testament to his strategic leadership and forward-thinking approach. As he paves the way for his successor. While Tom’s involvement in the business has simmered slightly, his legacy remains deeply ingrained in The Mailshop's foundations, symbolising its dedication to innovation, transparency, and customer excellence.

Yusuf Gocer - Shift Manager 

Yusuf joined the family in 2021 as Shift Manager for our afternoon shift.

With a background rooted in direct mail production, Yusuf brings a wealth of experience and expertise to his role.

Having initially begun his journey as a production operator, his ascent to a position within our shift management team.

Yusuf's familiarity with the machinery involved in direct mail production is a cornerstone of his capability.

Collaborating closely with our Production Director, Yusuf plays a pivotal role in orchestrating the smooth flow of operations during the afternoon shift.